Terms and Conditions

Terms and Conditions

Effective Date: January 1, 2026

Welcome to RUBINAA.com.

These Terms and Conditions establish the rules and guidelines for using the RUBINAA website, purchasing products, and accessing our services.

By visiting our website, placing an order, or using our services, you agree to these Terms and Conditions.

Please read these terms carefully before using RUBINAA.com.

1. Company Information

RUBINAA is owned and operated by:

Nanjing Yuanyuan Buduan Network Technology Co., Ltd.

Nanjing Yuanyuan Buduan Network Technology Co., Ltd., doing business as RUBINAA, operates this website and is the seller of record for purchases made through RUBINAA.com.

Company details:

Brand Name:
RUBINAA

Legal Company Name:
Nanjing Yuanyuan Buduan Network Technology Co., Ltd.

Business Address:
Unit 109-292, Building 11, Zhenzhu Yayuan, Dingshan Subdistrict, Jiangbei New Area, Nanjing City, Jiangsu Province, China

Email:
service@rubinaa.com

Phone:
+86 16156151276

2. Website Use

By accessing RUBINAA.com, you agree to use this website only for lawful purposes.

You agree not to:

  • Use the website in violation of applicable laws
  • Attempt to interfere with website operation or security
  • Introduce malicious code or harmful materials
  • Copy or misuse website content without authorization
  • Use our website for unauthorized commercial activities

RUBINAA reserves the right to restrict access to users who violate these conditions.

3. Product Information

We make reasonable efforts to provide accurate product descriptions, images, specifications, and pricing information.

However, customers acknowledge that minor differences may occur due to:

  • Screen settings
  • Photography lighting
  • Product updates
  • Manufacturing variations

These differences do not affect the intended function or usability of products.

If you have questions about a product before purchase, please contact our customer support team.

4. Orders and Purchases

When placing an order through RUBINAA.com, customers agree to provide complete and accurate information.

After completing checkout, customers will receive an order confirmation.

Please note that order confirmation does not always represent final acceptance of the order.

RUBINAA reserves the right to cancel or refuse orders in situations including:

  • Incorrect product pricing
  • Payment issues
  • Inventory limitations
  • Suspected fraudulent activity
  • Incorrect customer information

If an order is canceled after payment has been received, an appropriate refund will be processed.

5. Shipping Terms

Shipping information is provided separately in our Shipping Policy.

General shipping information:

Order Processing Time:
1–3 business days

Estimated Delivery Time:
10–20 business days after dispatch

Free Shipping:
Orders over $49 USD

Delivery times may vary due to circumstances outside our reasonable control.

6. Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Customers must contact RUBINAA before returning products.

Return requests must follow the conditions and procedures described in our Return & Refund Policy.

7. Intellectual Property

All website content, including:

  • Text
  • Images
  • Graphics
  • Product descriptions
  • Brand elements
  • Website design

is protected by applicable intellectual property laws.

Customers may use website content only for personal shopping purposes.

Unauthorized copying, reproduction, modification, or commercial use is prohibited.

8. Third-Party Services

RUBINAA may use third-party services to support website operation, payment processing, analytics, and shipping.

These third-party providers operate under their own policies and terms.

RUBINAA is not responsible for third-party websites, services, or content.

9. Disclaimer

While we work to provide accurate information and reliable products, RUBINAA does not guarantee that:

  • Website access will always be uninterrupted
  • All information will always be completely error-free
  • Products will meet every individual expectation

We reserve the right to update product information, website content, or services when necessary.

10. Limitation of Liability

To the extent permitted by applicable law, RUBINAA shall not be responsible for damages caused by:

  • Improper product use
  • Unauthorized product modifications
  • Website interruptions
  • Third-party service failures
  • Events beyond reasonable control

Nothing in these terms removes customer rights that cannot legally be excluded.

11. Changes to Terms

RUBINAA may update these Terms and Conditions periodically.

Updated versions will be published on this page with the revised effective date.

Continued use of our website after updates indicates acceptance of the revised terms.

12. Contact Information

For questions regarding these Terms and Conditions:

RUBINAA Customer Support

Email:
service@rubinaa.com

Phone:
+86 16156151276

Service Hours:
9:00 AM – 6:00 PM