Contact Us
Contact Us
At Rubinaa, we value every customer inquiry and are committed to providing timely and helpful support.
Whether you have questions about products, orders, shipping, payments, or returns, our customer support team is available to assist you.
Before contacting us regarding an order, please prepare your order number and the email address used during checkout. Providing complete information allows our team to respond more efficiently.
Customer Support Information
Brand Name:
Rubinaa
Operating Company:
Nanjing Yuanyuan Buduan Network Technology Co., Ltd.
Business Address:
Unit 109-292, Building 11, Zhenzhu Yayuan, Dingshan Subdistrict, Jiangbei New Area, Nanjing City, Jiangsu Province, China
Phone:
+86 16156151276
Service Hours:
Monday – Sunday
9:00 AM – 6:00 PM
How We Can Help
Our customer service team can assist you with:
- Product information
- Order status questions
- Shipping updates
- Delivery concerns
- Payment issues
- Return requests
- Refund inquiries
- General website questions
For faster assistance, please include:
- Order number
- Product name
- Detailed description of your request
We will review your message and provide support as soon as possible during our service hours.
Contact Guidelines
For all official customer support requests, please contact:
Please avoid sharing sensitive payment information through email or unofficial communication channels.
Our team is committed to providing professional assistance and helping resolve your concerns efficiently.
Thank you for choosing Rubinaa.