Term of Service
This website rubinaa.com is owned and operated by Shaanxi Yihong Yujia Network Technology Co., Ltd., doing business as the brand name Rubinaa. Shaanxi Yihong Yujia Network Technology Co., Ltd. is the seller of record for all purchases placed on this website.
Business Address: Room 412, Unit 2, Building 6, Phase 2, Airport Industrial Park, Airport New City, Xixian New Area, Shaanxi Province, Y051, China
Support Email: support@rubinaa.com
Support Phone: +86 15210363339
Service Hours: 9:00 AM – 6:00 PM (UTC+8, China Standard Time)
By accessing and placing an order on rubinaa.com, you agree to these Terms of Service. Please read these terms carefully before using our website. If you do not agree with these terms, you may not use our site.
Account
When creating an account on our site, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account.
Products & Pricing
Product descriptions, images and prices displayed on rubinaa.com are subject to change without prior notice. We reserve the right to correct pricing errors. If an incorrect price is shown for your order, we will contact you to confirm whether you wish to proceed at the correct price or cancel the order.
Orders & Payment
By submitting an order, you make an offer to purchase products. We reserve the right to accept or decline your order for valid reasons including inventory shortage, pricing error or suspected fraud. Payment must be completed before order processing commences. All transactions are processed via authorized payment service providers.
Shipping
Shipping rules, processing time and estimated delivery times are governed by our separate Shipping Policy, which is incorporated into these Terms of Service. Delivery estimates are not guaranteed dates and may be affected by logistics and force majeure events.
Returns and Refunds
All return, exchange and refund matters shall be handled in accordance with our Return & Refund Policy, which forms part of these Terms.
Intellectual Property
All text, graphics, logos, product images and content on rubinaa.com are intellectual property of Shaanxi Yihong Yujia Network Technology Co., Ltd. You may not copy, reproduce, distribute or use our content for commercial purposes without written permission.
Prohibited Use
You shall not use this website for any unlawful purpose, shall not attempt to hack, disrupt website function, submit false information or conduct fraudulent activities.
Limitation of Liability
Within the scope permitted by applicable law, Shaanxi Yihong Yujia Network Technology Co., Ltd. shall not be liable for any indirect, incidental, consequential damages arising out of your use of the website or purchased products. Our total liability shall not exceed the actual amount you paid for the relevant order. This clause does not exclude liability for personal injury or other liabilities which cannot be excluded by law.
Force Majeure
We shall not be responsible for delays or failure of performance caused by events beyond reasonable control, including natural disasters, pandemic, customs delay, carrier disruption, governmental restrictions and other force majeure events. We will make reasonable efforts to notify customers and mitigate impacts.
Modification of Terms
We may update these Terms of Service from time to time. Updated terms will be published on this page with an effective date. Continued use of the website after publication means you accept the revised terms.
Governing Law
These Terms shall be governed by the laws of the People's Republic of China, without regard to conflict-of-law rules.
Contact Us
If you have any questions about these Terms of Service, please email support@rubinaa.com.
The last update was on September 11, 2026.